Take on a customer service gig in Tech Support: Error Unknown

Did you try turning it off and on again?

Working in tech support is an absolutely dreadful way to make a living. Not to knock anyone who actually deals with it day in and day out (yours truly previously spent some time doing just that) but you never truly know how difficult and frustrating it can be until you spend time doing it.

That’s why Dragon Slumber’s Tech Support: Error Unknown is such an intriguing specimen. It’s a job that saddles you with a new job as a remote tech support agent equipped with a Quasar Spectrum OS computer. You get an awesome desktop with internet access, email, chat support, and various other cool additions that make you feel just like you’re being micromanaged at a low-paying call center job.

You can select responses to frustrated customers looking for support from a few different choices, then go about your day solving their various issues. None are as particularly nasty as anyone’s been to any of us in real life, but it’s still an interesting analogue for the job, after all. And tech support isn’t all you deal with – eventually, you might even be asked to install clandestine software, spy on folks, and do all types of other weird stuff.

The best part? There’s a free demo available on Steam right now for you to test the game ahead of its February 2019 debut. You can give it a try right now – just don’t be fooled into thinking it’s a viable career you’re going to enjoy or anything like that.

Contributor

Brittany has been covering games and tech for over a decade for the likes of G4, Popular Science, IGN, Empire, Kotaku, Rolling Stone and GameSpot – as well as appearing as a speaker at video game conventions such as PAX East. When she’s not writing or gaming, she’s looking for the next great visual novel.

Brittany Vincent

Contributor Brittany has been covering games and tech for over a decade for the likes of G4, Popular Science, IGN, Empire, Kotaku, Rolling Stone and GameSpot - as well as appearing as a speaker at video game conventions such as PAX East. When she's not writing or gaming, she's looking for the next great visual novel.